Terms of use

By using our website or any of our apps you agree to these terms. If you do not agree, do not use them.

They cover everything we publish, now and later. Where an app has additional terms of its own, those apply alongside these, and where the two conflict the app’s own terms win for that app.

Inspiro Labs Ltd (company no. 16895325), registered in England and Wales at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

You need to be 13 or older to hold an account with us. If you are under 18, use our apps with a parent, carer, or your school.

Where a school, employer, or other organisation gave you the account, their agreement with us governs how the product is run, and their own rules apply alongside these terms. They can suspend or remove your access, and we act on their instruction.

Keep your credentials secure, and tell us promptly at support@inspirolabs.dev if you think your account has been compromised. You are responsible for what happens under your account unless it is our fault. Do not share it, and do not use anyone else’s.

Do not break the law, infringe anyone’s rights, attempt to disrupt, probe, or reverse-engineer the service, scrape it, resell access to it, or use it to distribute harmful content or malware. Do not use it to build a competing product.

What you create stays yours. You grant us only the licence we need to store it, show it back to you, show it to the people you shared it with, and operate the service. That licence ends when you delete the content, except for copies in backups until they are overwritten.

Where an app lets you publish to other people, you are responsible for what you publish. Do not post anything unlawful, abusive, hateful, sexual, or harmful to children, and do not post anyone else’s private information.

If you see something that should not be there, report it in the app or write to support@inspirolabs.dev. We review reports and act on them, and we will tell you what we decided. We remove content that breaks these rules and may suspend accounts that keep breaking them. If you think we got it wrong, reply and say so — a person will look again.

Some of our products draft, summarise, or suggest using AI. Output can be wrong, incomplete, or misleading, and you should check anything that matters before relying on it. AI output is never a final decision about a person — where a product suggests an outcome, a person accepts, edits, or rejects it. Do not treat any of it as professional advice.

We sometimes release features, or whole products, before they are finished. Anything marked beta, preview, or early access is provided as-is, may change or disappear, and may lose data. Do not rely on it for anything you cannot afford to lose.

Where a product is paid, the price, billing period, and what is included are shown before you buy. Subscriptions renew automatically until cancelled. You can cancel at any time — from your app store account for store purchases, or in the app for anything you bought from us directly — and cancelling stops the next renewal rather than refunding the current period.

If we change a price we will tell you at least 30 days before it takes effect, and you can cancel before then.

Your 14-day cancellation right. If you are a consumer buying from us directly, you normally have 14 days to change your mind. Because digital content is delivered immediately, when you buy you are asking us to start straight away and acknowledging that you lose that right once we do. If you would rather keep it, wait 14 days before using the purchase. This does not affect your other rights below.

Purchases made through an app store are refunded under that store’s rules, not ours, and you should raise refund requests with them.

These terms are between you and us, not between you and Apple or Google. We — not Apple or Google — are responsible for our apps, for supporting them, and for answering any claim that an app is faulty, does not match its description, or infringes someone’s intellectual property. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you directly. You must also comply with the store’s own terms, and you confirm you are not located in a country subject to a UK, EU, or US embargo, or listed as a prohibited party.

The software, design, and brand are ours or our licensors’. You may not copy, modify, or redistribute them beyond what the service itself allows. Some products include material licensed from others — texts, datasets, icons — and the licence terms and attributions for those appear in the app that uses them.

If you send us an idea or a suggestion, we may use it without owing you anything for it. That is not us claiming your work — it is so we can act on a support email without a negotiation first. Do not send us anything confidential.

We may change, add, or withdraw features. If we discontinue a product or a feature you rely on, we will give reasonable notice and, where it is practical, a way to export your content. We may need to suspend the service for maintenance or security, and we will keep that as short as we can.

We will provide the service with reasonable care and skill. We cannot promise it will be uninterrupted or free of faults.

If you are a consumer, you have rights under the Consumer Rights Act 2015 that these terms cannot reduce — including the right to a repair, replacement, price reduction, or repeat performance if digital content or a digital service is not as described, not of satisfactory quality, or not provided with reasonable care. Nothing here affects those rights.

If you are using our products for business purposes and your breach of these terms causes us a loss or a third-party claim, you agree to cover the reasonable cost of it. This does not apply to consumers.

To the extent the law allows, we are not liable for loss that was not reasonably foreseeable when you started using the service, or for business losses — lost profit, lost data, lost opportunity — if you use it for business.

Nothing here limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

You can stop using the service and delete your account from within the app at any time — you do not need to ask us. We may suspend or end access if these terms are broken, and where it is fair to do so we will tell you why first and give you a chance to put it right. If we end your access without cause and you have paid for a period you have not used, we will refund it.

Write to support@inspirolabs.dev and we will try to sort it out. If we cannot, you keep every legal route otherwise open to you — nothing here requires you to arbitrate or to give up the right to go to court.

We may update these terms. The current version is always on this page, with the date above. If a change materially affects you we will give reasonable notice by email or in the app, and continuing to use the service after it takes effect means you accept it. If you would rather not, you can close your account.

Severability

If any part of these terms turns out to be unenforceable, the rest still stands.

Waiver

If we do not enforce something straight away, we have not given up the right to.

Transfer

You may not transfer your rights under these terms. We may transfer ours if our business is sold, and it will not reduce your rights.

Events outside our control

We are not liable for failures caused by something genuinely beyond our control, though we will tell you and do what we reasonably can.

Notices

We will contact you at the email address on your account, or in the app. Write to us at the addresses on this page.

Whole agreement

These terms, plus any product-specific terms, are the whole agreement between us about the service.

These terms are governed by the law of England and Wales. If you are a consumer, you can bring proceedings in the courts of the country you live in and you keep the protection of that country’s consumer law. If you are a business, the courts of England and Wales have exclusive jurisdiction.

Support and complaints: support@inspirolabs.dev. Legal and privacy: legal@inspirolabs.dev.